What we collect
- Account details: name, email, phone number, village and profile photos.
- Marketplace activity: listings, orders, messages, reviews and disputes.
- Taxi activity: ride requests, quotes, trip status and, during an active trip, live location.
- Technical data: device type, browser, and log data used to keep the service secure.
Why we use it
We use your information to run the marketplace, match riders with drivers, process orders and payouts, prevent fraud, provide support, and improve the product.
Location data
Live location is only shared while a taxi trip is active, and only with the rider, the assigned driver and the dispatching station. You can stop sharing at any time by ending the trip or turning off location permission on your device.
Notifications
With your permission we send push notifications about orders, messages, disputes and taxi trips. You can change what you receive in Notification preferences, or turn them off in your browser.
Sharing
We share information only with the other party to a transaction (for example, a buyer and seller see the details needed to complete an order), with service providers who host or secure the platform, and where the law requires it. We do not sell your personal information.
Retention
We keep transaction, payout and moderation records for as long as required for accounting, safety and legal purposes, and other data for as long as your account is active.
Your rights
You can view and edit your profile, request a copy of your data, or ask us to delete your account. Some records must be retained for legal reasons even after deletion.
Security
Access to data is restricted by role and enforced at the database level. Financial and moderation records are append-only audit trails.
Questions? Email support@samoavillagemarket.shop and our team will respond within two business days.